Privacy Policy

Last updated: January 1, 2024

1. Introduction

CCTV Hub Edmonton ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect information you provide directly, including:

  • Name, email address, phone number, and company name
  • Property address and security requirements
  • Payment and billing information
  • Communications and correspondence with our team

We also collect certain information automatically, including IP address, browser type, device information, and browsing activity on our website through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our security services
  • Process transactions and send related information
  • Respond to inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, with your consent, or as required by law. All service providers are contractually obligated to protect your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under PIPEDA and PIPA, you have the right to access, correct, and delete your personal information. You may also withdraw consent for certain uses of your information. To exercise these rights, please contact us using the information below.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

CCTV Hub Edmonton

Edmonton, Alberta

Email: privacy@cctvhubedmonton.ca

Phone: +1 (780) 953-8087