Frequently Asked Questions

The cost depends on the number of cameras, resolution requirements, recording storage, and installation complexity. A typical small business CCTV system starts around $3,000–$5,000, while larger commercial installations range from $15,000–$100,000+. We provide free on-site assessments and detailed quotes with no obligation.

Most small to medium CCTV installations take 1–3 days. Access control systems typically require 2–5 days depending on the number of doors. Larger enterprise projects with multiple systems may take 1–3 weeks. We work around your schedule to minimize business disruption.

Yes, we offer flexible financing and leasing options for businesses that prefer to spread the cost over time. This includes equipment, installation, and ongoing maintenance. Contact us to discuss the best payment arrangement for your budget.

All our installations come with a comprehensive 5-year warranty covering equipment and labor. Manufacturer warranties on cameras and hardware typically range from 3–5 years. Our maintenance plans extend coverage and include priority support.

Yes, all our CCTV systems include remote viewing capabilities via mobile apps (iOS and Android) and web browsers. You can view live feeds, playback recordings, and receive motion alerts from anywhere with an internet connection.

Yes, our Edmonton-based operations center provides 24/7 live video monitoring and alarm response. When an event is detected, our trained operators can use two-way audio to deter intruders and immediately dispatch law enforcement if needed.

We serve Edmonton and surrounding areas including Sherwood Park, St. Albert, Spruce Grove, Leduc, Fort Saskatchewan, and across Alberta. For larger enterprise projects, we can serve locations province-wide.

Yes, we specialize in integrating new technology with existing security infrastructure. Whether you have older cameras that need upgrading or an access control system that needs expansion, we can design a solution that works with your current investment.

HD cameras (1080p) provide clear video suitable for most commercial applications. 4K cameras offer four times the resolution, capturing finer details like facial features and license plates at greater distances. We recommend 4K for high-security areas and large spaces.

We recommend quarterly maintenance visits for most commercial systems. This includes cleaning cameras, checking connections, updating firmware, testing alarms, and verifying recording integrity. Our maintenance plans cover all of this with scheduled visits.